Service oriented manufacturing is a new industrial form that achieves the integration of manufacturing and service development. The Ministry of Industry and Information Technology, the Ministry of Human Resources and Social Security, the Ministry of Commerce and other seven departments recently issued the "Implementation Plan for Deepening the Innovation and Development of Service oriented Manufacturing (2025-2028)", aiming to create an upgraded version of service oriented manufacturing and develop and strengthen new quality productivity.

What is service-oriented manufacturing?

“ The core of service-oriented manufacturing is the integrated development of the manufacturing industry by increasing the input and output of service factors, shifting from simply selling products to selling them; Product+Service; Transformation. ” Liu Shangwen, the president of the Service Manufacturing Research Institute, said that with the continuous deepening of industrial integration, service manufacturing has become an important direction for the development of the manufacturing industry.

In the emergency intensive care unit of Peking University Shenzhen Hospital, bedside equipment such as monitors, defibrillators, and ventilators are readily available, and the Ruizhi Critical Care Decision Support System is also deployed, which can significantly improve the efficiency of emergency critical care treatment.

“ We provide long-term, differentiated overall solutions based on our continuously growing installed capacity, and have completed the integration with artificial intelligence; Equipment+IT+AI’ Building a smart healthcare ecosystem. ” Introduction from the person in charge of Mindray Medical:; Product+Service; While empowering hospitals with lean management, this form also creates a unique competitive advantage for the company.

The reporter found that in practice, various service-oriented manufacturing models such as customized services, supply chain management services, full lifecycle services, information value-added services, and functional and experiential value-added services have been widely applied. Service oriented manufacturing is becoming an important way for enterprises to enhance product added value.

Shaanxi Blower (Group) Co., Ltd. has shifted from simply selling equipment to providing engineering design services, energy-saving services, etc. Nowadays, the company's business has covered more than 100 countries and regions; Haier Smart Home Co., Ltd. creates a scene brand; Three winged bird; To provide users with customized and specialized smart home appliance solutions, realizing the implementation of personalized solutions, and the scene transaction volume has exceeded 5.1 billion yuan last year; …

According to data from the Ministry of Industry and Information Technology, among the more than 370 selected service-oriented manufacturing demonstration enterprises, the contribution rate of service business to revenue growth reached 60%.

The empowering role of service-oriented manufacturing is fully evident, but transformation and integration are not easy.

“ Industrial integration is a complex process. ” According to Luo Zhongwei, Deputy Director of the Expert Committee of the China Service Manufacturing Alliance, service manufacturing is facing problems such as weak supply capacity of key technologies, incomplete standard system, and difficulty in statistical monitoring.

Policy innovation is the key support for promoting the development of service-oriented manufacturing.

This year's government work report proposes; Deepen the pilot program for the integrated development of advanced manufacturing and modern service industries, and accelerate the development of service-oriented manufacturing;. The implementation plan issued this time clearly states that by 2028, the role of service-oriented manufacturing in the high-quality development of the manufacturing industry will be further enhanced, 20 standards will be formulated, 50 leading brands will be created, and 100 innovative development highlands will be built.

Around the development goals, the implementation plan further proposes 7 main tasks and 3 special actions. Specific measures include strengthening the research and development of key common technologies; Accelerate the construction of a unified, integrated, advanced, applicable, comprehensive, and coordinated standard system; Strengthen the construction of new information infrastructure, accelerate the integration of computing power and industry applications, etc.

The interviewee believes that the implementation plan focuses on the shortcomings and weaknesses of technology, standards, application scenarios, and industrial ecology, and can effectively unleash the vitality of business entities, stimulate innovation vitality, and continuously shape new driving forces and advantages for the development of the manufacturing industry.

Outlook“ Fifteen Five Year Plan; During this period, service-oriented manufacturing has enormous potential in stabilizing growth and expanding domestic demand.

Liu Shangwen believes that in terms of stable growth, service factors are an important source of efficiency, innovation, and competitiveness improvement in the manufacturing industry. Service based manufacturing can enhance the competitiveness of the manufacturing industry, stimulate its potential for development, and open up greater development space for the manufacturing industry.

“ Service oriented manufacturing can also meet the needs of consumption from; Function meets the requirements; Turn‘ Experience priority; The demand. ” In Luo Zhongwei's view, service-oriented manufacturing will bring consumers a more comprehensive and convenient consumption experience, which will help boost consumption and expand domestic demand in all aspects.

The interviewee stated that fully unleashing the potential of service-oriented manufacturing still requires the joint efforts of multiple parties, especially manufacturing enterprises need to transform their business thinking, complete the transition from product led logic to customer led logic, and combine their own scale, technology, and financial conditions to reshape their business strategies, business models, and business processes.